Privacy Policy Hive Social - Katie Brown Last updated: June 2026
Who we are
Hive Social is a sole trader business owned and operated by Katie Brown, based in Beaconsfield, Buckinghamshire, UK. You can contact us at katie@hive-social.co.uk.
What information we collect
We may collect the following personal information:
Name and job title
Contact information including email address
Business information including company name and website
Information you provide when completing forms, surveys or enquiries
Information you provide when signing up to our email list
How we collect it
We collect information when you:
Complete a contact or enquiry form on our website
Sign up to our email list
Apply to work with us
Communicate with us directly by email
Why we collect it and our lawful basis
We process your personal data on the following lawful bases under UK GDPR:
Legitimate interests — to respond to enquiries, manage client relationships and improve our services
Consent — when you sign up to our email list or marketing communications
Contract — when we need to process your data to deliver services you have purchased
We use your information to:
Respond to enquiries and provide our services
Send you marketing emails where you have consented to receive them
Improve our website and services
Maintain internal records
How long we keep your dat
We keep your personal data only for as long as necessary. As a general rule:
Client records are kept for 6 years following the end of our working relationship
Email marketing data is kept until you unsubscribe
Enquiry data is kept for 12 months if no working relationship follows
Who we share your data with
We do not sell or lease your personal data to third parties. We may share data with trusted third party tools we use to operate our business, including:
Email marketing platforms
CRM and business management tools
Website analytics (Google Analytics)
These tools are used solely to help us deliver and improve our services.
Cookies
We use Google Analytics cookies to understand how visitors use our website. This helps us improve the site and tailor it to our audience. You can choose to accept or decline cookies via your browser settings.
Your rights
Under UK GDPR you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict how we process your data
Withdraw consent at any time where consent is the lawful basis
To exercise any of these rights, contact us at katie@hive-social.co.uk. We will respond within 30 days.
Right to complain
If you have concerns about how we handle your personal data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
Links to other websites
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and recommend you review their privacy policies.
Changes to this policy
We may update this policy from time to time. The date at the top of this page will reflect the most recent update.
Contact
For any privacy-related queries contact Katie Brown at katie@hive-social.co.uk.